Service Announcements

Notices

  • System Maintenance: Temporary Service Outage

    Access to SmartPay, Mobile Printing and PC Booking will be unavailable from Tuesday, September 16 at 9:30 p.m. until approximately 9:00 a.m. on Wednesday, September 17 while we upgrade some systems.

  • Payment Processing Outage

    Due to a global Paymentus outage, no payments have been successfully processed today. Several systems relying on Paymentus for payment processing are impacted.

  • Rideau Branch – Front Door Out of Service

    The front door at the Rideau branch is currently out of service. Please use the accessible entrance or the side door to enter the building.

    We apologize for the inconvenience and appreciate your understanding.

     

  • Main branch: Building maintenance noise

    ​Due to building maintenance work at the Main branch, significant noise will be ongoing. We apologize for the inconvenience this may cause.

  • Rosemount branch - Printer Out of Service

    Please note that the public printing at Rosemount is out of service. Thank you for your patience.

  • MAINTENANCE ALERT: Sunday, August 24

    Access to the catalogue may be intermittent on Sunday, August 24, between 8:00 a.m. – 10:00 a.m.
     

  • Summer Hours Update

    As part of our annual summer schedule, all Ottawa Public Library branches will be closed on Sundays starting Sunday, July 6.
    Regular Sunday hours will resume on Sunday, September 7.