Here are your options to get in touch.
Infoservice Hours of Operation
Sunday: 10:00 am - 5:00 pm
Monday: 10:00 am - 9:00 pm
Tuesday: 10:00 am - 9:00 pm
Wednesday: 10:00 am - 9:00 pm
Thursday: 10:00 am - 9:00 pm
Currently open: Friday: 10:00 am - 6:00 pm
Saturday: 10:00 am - 5:00 pm
Schedule Updates
Friday, April 3, 2026: Closed (Good Friday)
Infoservice Mailing Address
120 rue Metcalfe
Ottawa ON K1P 5M2
Canada
Media
Contact us for interview requests or media inquiries.
Online Forms
View commonly-used forms: invite the library to a special event, contact a library department, request a tutorial with library staff, submit a request for reconsideration, submit a suggestion to purchase, or request accessibility support.