Can’t find the book you are looking for? Let us help!

What is Interlibrary Loan (ILL) Service?

A service which allows Ottawa Public Library card holders to borrow items not found in our collection from another library.

Who can use ILL’s service?

Anyone who has a valid Ottawa Public Library card in good standing.

How do I submit a request?

Fill the Interlibrary Loan form with complete and accurate information. Please enter only one title per request form.

What can I request?

• Books that the Ottawa Public Library does not own.
• Archival microfilm (census, vital statistic records, church records etc.)
• Microfilm (newspapers, periodicals)
• Copies of articles from periodicals and newspapers. Complete issues of periodicals or newspapers are not requestable. 

For a list of restrictions, see the FAQ.

How long does it take?

All Interlibrary Loan requests are different, but on average, it takes between 3 and 5 weeks for requests to be filled. In more of a rush for the title? Check out our SmartLibrary service.

How many can I request?

• Books: 12 requests per month.
• Microfilm: 10 reels at a time.

Is there a cost?

As much as possible, we strive to get your requests for free. You can indicate on your form if you are willing to pay additional fees to broaden the search.